Need help with HomeTick, or have feedback and feature suggestions? We are here to assist you.
Email Support: congly11101@gmail.com
We typically respond within 24–48 business hours.
Q: Do I need an account to use HomeTick?
No. You can tap "Continue as guest" on first launch and use all core chore and maintenance tracking features offline without providing any personal information.
Q: How do I back up or sync my tasks across devices?
Navigate to Settings → Account and sign in using Sign in with Apple, Google, or Email. Your household data will automatically sync to the cloud.
Q: How do I delete my account and data?
Go to Settings → Account → Delete Account. This permanently removes your cloud data from Firestore, wipes all local data on the device, and deletes your Firebase Auth account.
Q: How do I export my data?
Go to Settings → Data & Privacy → Export My Data to export your complete household data as a JSON file.